Terms and Conditions

  1. Shipping Cost and Timelines:
    • Customers can purchase any number of items, and the shipping cost remains a flat rate of US$2.99.
    • Once payment is successfully processed, items will be shipped within 3 business days.
    • All shipments will be handled through Air Mail Registered Post via India Post.
  1. Geographic Location and Delivery Time:
    • Our base of operations is in Bengaluru, India.
    • Regardless of the quantity of items purchased, we offer a single shipping option.
    • For multiple items, they will be combined and shipped together.
    • Customers will receive a tracking number once the item is dispatched.
    • Delivery times vary based on the customer’s country and region, ranging from 3 to 30 days from the shipment date.
    • Tracking information will be available online for customers to monitor their shipment.
  1. Cancellation and Returns Policy:
    • No cancellations are allowed once payment is completed.
    • We do not accept returns or offer refunds unless the product is defective or damaged during transit.
  1. Coupon Usage:
    • Coupons are valid for a specific duration as mentioned.
    • Expired coupons cannot be redeemed.
  1. Product Pricing and Changes:
    • Product prices are subject to change without prior notice.
    • If items are added to the cart or wishlist and the price changes, the new price will apply.
  1. Payment and Stock Availability:
    • Payment must be made prior to shipment; we do not offer cash on delivery.
    • New products will be listed once stock becomes available.
    • Any listed item may be removed without prior notice.
  1. Communication and Marketing:
    • Registered users or buyers may receive marketing or promotional emails from us.
  1. Payment Method:
    • Payments should be made through PayPal only.
    • Items will be sent once payment through PayPal is confirmed.

Need Help?

If you have any other questions, please email us at thalanki@thalanki.com