- Shipping Cost and Timelines:
- Customers can purchase any number of items, and the shipping cost remains a flat rate of US$2.99.
- Once payment is successfully processed, items will be shipped within 3 business days.
- All shipments will be handled through Air Mail Registered Post via India Post.
- Geographic Location and Delivery Time:
- Our base of operations is in Bengaluru, India.
- Regardless of the quantity of items purchased, we offer a single shipping option.
- For multiple items, they will be combined and shipped together.
- Customers will receive a tracking number once the item is dispatched.
- Delivery times vary based on the customer’s country and region, ranging from 3 to 30 days from the shipment date.
- Tracking information will be available online for customers to monitor their shipment.
- Cancellation and Returns Policy:
- No cancellations are allowed once payment is completed.
- We do not accept returns or offer refunds unless the product is defective or damaged during transit.
- Coupon Usage:
- Coupons are valid for a specific duration as mentioned.
- Expired coupons cannot be redeemed.
- Product Pricing and Changes:
- Product prices are subject to change without prior notice.
- If items are added to the cart or wishlist and the price changes, the new price will apply.
- Payment and Stock Availability:
- Payment must be made prior to shipment; we do not offer cash on delivery.
- New products will be listed once stock becomes available.
- Any listed item may be removed without prior notice.
- Communication and Marketing:
- Registered users or buyers may receive marketing or promotional emails from us.
- Payment Method:
- Payments should be made through PayPal only.
- Items will be sent once payment through PayPal is confirmed.
Need Help?
If you have any other questions, please email us at thalanki@thalanki.com